Professional Résumé

Micki Kaufman

245 Eighth Avenue, #188 • New York, NY 10011

 

2011 – Present

Project Director and Doctoral Research Fellow, “Quantifying Kissinger,”
Graduate Center of the City University of New York, New York, NY 2012-Present

Conceptualized and lead this globally-recognized, award-winning historical data visualization project, an interactive, animated multi-modal digital dissertation in US history, based on a series of narrative data visualizations of the National Security Archive’s Kissinger Correspondence.

• Earned and obtained over $50,000 in grant and award funds

• Includes project management and reporting, software programming, visual and interface design, subject matter research, database management, grants, proposal and statements of work, presentations, and conferences

2015 – 2017

Virtual Research Fellow, Office of the Historian,
US Department of State, Washington DC 2016-2017

Consulted with members of the US State Department’s Office of the Historian regarding the use of data analysis and visualization techniques to research of the FRUS (Foreign Relations of the US) series.

February 2015 – September 2016

Director of Information Systems,
Modern Language Association,
New York, NY.

Directed and managed the information systems division of this non-profit academic association serving over 20,000 members. Responsible for defining and meeting the association’s strategic technology goals by directing projects and their technology, personnel and resources.

• Successfully restructured association staff and process into information systems division, including software production, print and online publication, information technology and data design units.

• Directed successful in-situ redesigns and/or migrations of major legacy association Web sites, e-commerce, membership, publishing and data systems that generated more than $18 million in annual revenue.

• Implemented technology for annual conventions attracting over 5,700 registered attendees including management software and processes, creation of online and print programs, mobile apps and onsite registration systems.

July 2010 – February 2015

Project Manager, Commons-in-a-Box
Project Manager, The CUNY Academic Commons
Technologist, The Gotham Center, New York, NY
Technologist, Blinken Institute for European Study, New York, NY
IT Coordinator/Consultant, Hertog Global Strategy Group, New York, NY
Technology Contractor, Global Scholars Program, New York, NY

Working part-time on various technology projects while pursuing my PhD, lead teams of researchers, perform technology recommendations for content management, team collaboration and project management software tools for two cutting-edge academic software programs, ‘Commons in a Box’ and the ‘CUNY Academic Commons,’ the former with nearly 5000 installed sites and the latter serving over 5000 active academic (non-technical) users in the CUNY academic system. Responsibilities include analysis, implementation and management of a CMS and software suite for a team of approximately 40 researchers in the United States and in various locations around the world. Also perform meeting facilitation and conflict resolution for a US and international team of researchers. Using Agile and traditional methods, Big Data tools, Adobe Creative and Microsoft Office and various Project management software, conduct presentations and functional analyses, negotiate deliverables, timetables and manage production of all project specifications and deliverables. Conduct status reporting and other general project management tasks, including implementation and management of a software suite for a team of approximately 40 researchers in the United States and in various locations around the world.

December 2008 – January 2010

Senior Project Manager
JPMorgan-Chase, New York, NY http://www.chase.com/

As a freelance (contract) Project Manager for this major investment bank, my responsibilities include planning, tracking and managing a team of User Interface architects to design, prototype and implement the interface for the company’s flagship banking web site, along with coordinating all developers, testers and content managers for development of implementation tools. Work to define necessary system functionality of custom XML/XSLT content management system, migration from pre-existing systems, and ongoing team structure.  Acting as the project lead, responsible for generating proposals, estimates, project plans, budgets and schedules. Function as primary point of contact for Executive Management while simultaneously leading and tracking all facets of project. Conduct presentations and functional analyses, negotiate deliverables, timetables and manage production of all project specifications and deliverables. Conduct status reporting and other general project management tasks.

September 2008 – December 2008

Engagement Manager, Bank of America
Organic Online, New York, NY http://www.organic.com/

As a freelance (contract) Engagement Manager for this award-winning digital design agency, my responsibilities include managing a number of high-profile application and hardware development projects, planning, tracking and managing a team of designers, technologists, content and technical writers, quality assurance staff and integration specialists for various Bank of America web sites undergoing migration from Vignette-based content management system.

December 2006 – September 2008

Senior Project Manager
Show and Tell Productions,
New York, NY http://www.showandtell.com/

As a Senior Project Manager for this award-winning digital signage firm, my responsibilities included managing web-based application and hardware development for ABC/Times Square Studios’ singular ‘SuperSign’ Ultra-HD digital signage. Planning, tracking and managing a team of six developers, system architects, dba’s, quality assurance staff, designers, content and technical writers and integration specialists. Manage project and client relationship across the software development lifecycle from project inception through rollout and post-engagement. Acting as the project lead, responsible for generating proposals, estimates, project plans, budgets and schedules. Function as primary point of contact for Executive Management while simultaneously leading and tracking all facets of project. Conduct presentations and competitive analyses, negotiate deliverables, timetables and project specifications. Lead company-wide Collaboration program. Contribute to resource process to ensure scheduling within allocation of critical program resources. Track and plan project and ensure on-time delivery of required feature set, and satisfaction of business goals and requirements. Define necessary requirements for custom XML/XSLT CMS, including DAM (Digital Asset Management) functionality and migration from prior CMS/DAM. Oversee development of project portal and groupware/knowledge management tools. Conduct demonstrations and sales efforts for clients and new hire orientations. Manage numerous personnel in their personal and career development, conducting interviews, operator skills training and development, analysis, etc.

August 2005 – September 2006

Senior Project Manager
Schematic, Inc.,
New York,New York, NY http://www.schematic.com/

As a Senior Project Manager for this award-winning entertainment creative agency, my responsibilities include managing a number of high-profile application and web site development projects including ESPN’s first interactive “Mobile” application. Lead project planning, tracking and managing a 10+ team of developers, system architects, dba’s, quality assurance staff, designers and analysts. Perform analysis, design, specifications and development of proposed software solutions based on available and nascent technologies, including specifying content requirements and delivering Drupal-based CMS for web site solution. Manage project and client relationship across the software development lifecycle from project inception through rollout and post-engagement. Acting as the project lead, responsible for generating proposals, estimates, project plans, budgets and schedules. Function as primary point of contact for Executive Management while simultaneously leading and tracking all facets of project. Conduct presentations and competitive analyses, negotiate deliverables, timetables and project specifications. Track and plan project, and ensure on-time delivery of required feature set, and satisfaction of business goals and requirements. Oversee development of company portals and groupware/knowledge management tools. Conduct demonstrations and sales efforts for clients and new hire orientations. Manage numerous personnel in their personal and career development, conducting interviews, operator skills training and development, analysis, etc.

August 2002 – August 2005

Senior Project Manager, Agency Systems Group
Encoda Systems, Inc., New York, NY http://www.encodasystems.com/

As a Senior Project Manager for this advertising/media buying software maker, my responsibilities include managing ongoing software development of a number of web sites, planning, tracking and managing a 40+ team of developers, system architects, content and technical writers, dba’s, quality assurance staff, designers and analysts. Perform analysis, design, specifications and development of current software suite, including numerous content management systems, based on available and nascent technologies. Manage project and client relationship across the software development lifecycle from project inception through rollout and post-engagement. Acting as the project lead, responsible for generating proposals, estimates, project plans, budgets and schedules. Function as primary point of contact for Executive Management while simultaneously leading and tracking all facets of project. Lead GFR Release Management and Beta Release management program for adherence to schedule within allocation of critical program resources. Track and plan project, and ensure on-time delivery of required feature set, and satisfaction of business goals and requirements.

As a Senior Manager heading up the organization’s process group, am also responsible for analyzing, implementing and improving quality, process and technology and management of resources within the entire Agency Systems Group/ASG organization. Define, develop and deliver php/mediawiki-based in-house CMS for managing migration of all prior product documentation, and development and deployment of all updates. Oversee development of company portals and groupware/knowledge management tools. Conduct demonstrations and sales efforts for clients and new hire orientations. Manage numerous personnel in their personal and career development, conducting interviews, operator skills training and development, analysis, etc.

2001 – 2002

Senior Web Project Manager / Director of Customer Support
CollabNet, Inc., New York, NY http://www.collab.net

As a Senior Web Project Manager for this collaborative software maker, my responsibilities include planning and executing a project plan consisting of a 30+ team of developers, system architects, customer support representatives, designers and analysts. Perform analysis, design, specifications and development of open source-based software suite based on open-source technologies, including a custom Java/XML/XSLT content management layer and migration of existing content from client-proprietary CMS systems. Manage project and client relationship from project inception through rollout and post-engagement. Acting as the project lead, responsible for generating proposals, estimates, project plans, budgets and schedules. Function as primary point of contact for client while simultaneously leading and tracking all facets of project. Conduct presentations and competitive analyses, negotiate deliverables, timetables and project specifications.

Sun NetBeans http://www.netbeans.org
Sun Openoffice http://www.openoffice.org
Sun Jini http://www.jini.org
Sun JXTA http://www.jxta.org
Sun Sunsource http://www.sunsource.net
Progress Possenet http://www.possenet.org
Dresdner Openadaptor http://www.openadaptor.org

1999 – 2001

Senior Project Manager
Thaumaturgix, Inc., New York, NY http://www.tgix.com

As a senior consultant for the professional services firm, my responsibilities include creating and managing a 30+ team of developers, system architects, designers and analysts. Perform analysis, design, specifications and development of web-enabled technologies, from project inception through rollout and post-engagement. Acting as the project lead, responsible for generating proposals, estimates, project plans, budgets and schedules. Function as primary point of contact for client while simultaneously leading and tracking all facets of project. Conduct presentations and competitive analyses, negotiate deliverables, timetables and project specifications.

Oversee development of company Intranet portal and groupware/knowledge management tools. Implement company extranet and conduct web site content migration from WebObjects to custom XML/Java solution. Conduct Intro to Process seminars for clients and new hire orientations. Manage numerous personnel in their personal and career development, conducting interviews, operator skills training and development, analysis, etc.

Healthscout.com http://www.healthscout.com
The Women’s Sports Network http://www.wsnsports.com
Count-Me-In for Women’s Economic Independence http://www.count-me-in.org
Thaumaturgix, Inc. http://www.tgix.com
Thomas Jayne Studios, Inc. http://www.thomasjaynestudio.com
B&H Photo http://www.bhphoto.com

1996 – 1999

Technical Producer/Implementation Designer, Interactive Media Group
Siegel & Gale,
New York, NY http://www.siegelgale.com

Responsibilities included information design and content management, flowcharting and documenting World Wide Web pages, also hands-on coding of HTML, VRML and JavaScript, still image, streaming audio and video composition and optimization, hardware and software consulting, and coordination of human and computing resources.

Scotiabank of Canada http://www.scotiabank.com
The Weather Channel http://www.weather.com
Kodak Professional http://www.kodak.com
Siegel & Gale home http://www.siegelgale.com